WEBISTE TERMS & CONDITIONS RELATING TO WWW.FRONTIERBEER.CO.ZA & SHOP.FRONTIERBEER.CO.ZA
Manufacturing Licence: GL1100014380231301181 - All Liquor
National Distribution License: NLA9 Ref: 6573
Warehouse Trading hours: Monday to Friday 08:00 – 16:00 (South African public holidays excepted)
We use a preferred courier company for orders. Orders are dispatched daily Monday to Friday 09:00 – 17:00 (South African public holidays excepted). All orders are specially packaged to ensure they arrive safely at their final destination. We do not deliver on weekends or public holidays.
Our stated objective is to package and dispatch for delivery all orders the following day, this for orders placed from Sunday to Thursday. Orders placed on a Friday or Saturday, will be packaged and dispatched on a Monday. This is not a guarantee, but a business objective. We cannot control the circumstance that might prevent this from happening (for example power cuts, or civil unrest).
A flat delivery fee of R75 is applicable to orders for delivery in Gauteng Province. A flat fee of R115 is applicable to orders for delivery outside of Gauteng .
Returns and refund policy
Frontier Beer Co. accepts returns on an expired or damaged product only where such expiration or damage occurred before you accepted the product from the courier. Please therefore check your product carefully before signing for it.
Returns on the unlikely basis of product freshness or quality will be investigated promptly by Frontier Beer Co. We endeavour to provide world class products, and our product only exists out of cold chain for the short duration of their courier. In the event that a product is stale or does not meet industry accepted quality standards, the customer will be refunded, or have fresh replacement stock provided at no cost to the customer. Independent and trained sensory analysts can resolve any disputes in this regard.
Claims for return need to be within 7 days of receipt of the products received.
Where the return is accepted by Frontier Beer Co., the refund will be processed via the initial payment method (i.e. return EFT to the same bank account or return payment to the same credit card used for your purchase).
Please note that all returned products must be returned in their original packaging.
Orders and payment
We will accept orders online for bottled products. Orders to support events will be accepted via email or telephone. Online payments can be made via EFT and credit card.
Delivery will not take place until proof of payment has been received.
Credit card acquiring and security
Our approved transaction service providers are Wire Card,
Wirecard is one of the world’s leading international financial services and technology companies. Wirecard assists its customers to securely accept electronic payments across all of their sales channels, to launch innovative digital banking and payment services and to issue card- and mobile-based payment solutions for corporates and consumers.
Based in Cape Town, South Africa, Wirecard serves merchants throughout Africa, such as DSTV, AVON, HomeChoice, Tsogo Sun and Web Tickets. Our solutions, guidance and expert advice help merchants accept more payments from their customers and sell more.
Customer details are stored by Frontier Beer Co. separately from card details.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Updating terms and conditions
Frontier Beer Co. reserves the right to change, modify, add to or remove sections of these terms and conditions from time to time. Changes to these terms and conditions will become effective upon such changes being posted to this website.
It is the user’s obligation to periodically check the terms and conditions on the website for changes or updates. The user’s continued use of this website following the posting of changes or updates will be considered notice of the user’s acceptance to abide by and be bound by these terms and conditions, including changes or updates.
Copyright and intellectual property rights
The current information (or future information) displayed on this website is supplied by the provider (Frontier Beer Co.), its affiliates and/or subsidiaries, or any other third-party, and includes but is not limited to literary works, musical works, artistic works, sound recordings, cinematograph films, sound and television broadcasts, program-Carrying Signals, published editions and computer programs (“the content”). All such proprietary works, and the compilation of the proprietary works, are copyright of the provider, its affiliates or subsidiaries, or any other third-party owner of such rights (“the owners”), and is protected by South African and international copyright laws. The providers reserve the right to make any changes to the website, the content, or to products and/or services offered through the website at any times and without notice. All rights in and to the content is reserved and retained by the owners. Except as specified in these terms and conditions, the user is not granted a license or any other right including without limitation under copyright, trademark, patent or other intellectual property rights in or to the content.
Limited license to general users
This website and the content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of provider. The license does not allow the user to collect product or service listings, descriptions or other information displayed here, and does not allow any website use of this Website or the content for the benefit of another merchant. The user may not frame nor use framing technologies to enclose the provider website or the content nor any part thereof without the express written consent of provider.
The provider and the owners do not offer products or services to minors. If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers in the website.
The provider and the owners, their affiliates or subsidiaries reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion. Any unauthorised use terminates this license.
Limitation of liability
The website and all Content on the website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The owners make no warranty or representation as to the availability, accuracy or completeness of the content. Neither provider nor any holding company, affiliate or subsidiary of the provider shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the content or the website or any functionality thereof, or of any linked website, even if the provider is expressly advised thereof.
Privacy: casual surfing
The user may visit the website without providing any personal information.
Choice of law
This website is controlled, operated and administered by the provider from its offices within the Republic of South Africa. Access to the website from territories or countries where the content or purchase of the products sold on the website is illegal is prohibited. The user may not use this website in violation of South African export laws and regulations. If the user accesses this website from locations outside of South Africa, that user is responsible for compliance with all local laws. These terms and conditions shall be governed by the laws of the Republic of South Africa, and the user consents to the jurisdiction of the Cape Town High Court in the event of any dispute. If any of the provisions of these terms and conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these terms and conditions, and the remainder of these terms and conditions shall continue in full force and effect. These terms and conditions constitute the entire agreement between the provider and the user with regard to the use of the content and this website.